Zoie Delmont
Pocahontas
Summary
Results-driven professional with experience in team leadership and problem-solving within retail environments. Skilled in training cashiers and managing cash handling procedures, contributing to operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Jordan's
Portia, AR
01.2026 - Current
- Supervised daily cash register operations, ensuring accuracy in transactions and customer service.
- Trained new cashiers on POS systems and company policies to enhance team performance.
- Managed cash handling procedures, maintaining compliance with financial protocols.
- Assisted in inventory management by tracking stock levels and processing merchandise returns.
- Resolved customer inquiries and complaints efficiently, promoting positive shopping experiences.
Machine Operator/ Quality Tech Backup
Custom Pak
Walnut Ridge, AR
10.2024 - 01.2026
- Operated machinery to produce high-quality packaging products efficiently.
- Monitored production processes to ensure adherence to safety and quality standards.
- Performed routine maintenance on equipment to minimize downtime and enhance performance.
- Collaborated with team members to optimize workflow and meet daily production goals.
- Trained new operators on machinery operation and safety protocols, fostering a safe work environment.
- Maintained accurate records of production output and machine performance metrics for evaluation.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
Cashier
Jordans
Pocahontas, AR
01.2023 - 10.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced end-of-shift reports.
- Assisted customers in locating products and provided exceptional service.
- Trained new cashiers on operational procedures and customer service standards.
Assistant Business Office Manager
Crowley's Ridge College
Paragould, AR
05.2021 - 01.2023
- Implemented financial tracking systems to streamline budget management procedures.
- Performed money management, counting and handling student accounts.
- Delegated office staff to perform administrative duties and share workloads.
- Organized filing systems.
Education
High School Diploma -
Penn Foster Career School
Scranton, PASkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Store opening and closing
- Cashier training
- Product restocking
- Heavy lifting
- Product knowledge
- New hire training
- Cash register operation
- Team management
- Punctual and reliable
- Positive attitude
Timeline
Cashier Team Lead
Jordan's
01.2026 - Current
Machine Operator/ Quality Tech Backup
Custom Pak
10.2024 - 01.2026
Cashier
Jordans
01.2023 - 10.2024
Assistant Business Office Manager
Crowley's Ridge College
05.2021 - 01.2023
High School Diploma -
Penn Foster Career School