Zonashia Pumphrey
El Dorado
Summary
Proactive crew member known for delivering outstanding customer service and enhancing operational workflows. Expertise in training protocols. Prepared to contribute to a team focused on achieving high service standards.
Overview
3
3
years of professional experience
Work History
Crew Member
Poppy's Pizza
El Dorado
09.2023 - Current
- Delivered customer service that enhanced guest satisfaction in fast-paced environment
- Prepared and cooked menu items to meet quality and taste standards
- Trained new crew members on food preparation techniques and safety protocols to ensure compliance and consistency
- Collaborated with team members to improve workflow and enhance overall service quality
Education
Bachelor of Science - Exercise Science
University of Central Arkansas
Conway, AR05-2029
Skills
- Food safety protocols
- Customer service
- Employee training
- Time management
- Team collaboration
Volunteer
During my time at UCA, I volunteer at the BEAR food pantry. I have also packed up gear and papers for the turkey trot, here in Conway.
Timeline
Crew Member
Poppy's Pizza
09.2023 - Current
Bachelor of Science - Exercise Science
University of Central Arkansas