Arturo Cliveland Jongue Moya
Buenos Aires
Summary
Adept at boosting team efficiency and customer satisfaction, my tenure at Bosch Car Service honed my leadership and troubleshooting prowess. Skilled in diagnostics and logistics management, I excel in streamlining operations and mentoring staff, achieving notable improvements in service quality. My approach combines technical expertise with a commitment to innovation and dependability.
Diligent Jefe with background in training and managing teams to optimize performance. Successfully implemented training programs that enhanced employee skills and team productivity. Demonstrated leadership and strong organizational skills in fast-paced environments.
Professional with strong background in leadership and team management, ready to excel in training role. Known for fostering collaboration and delivering results, adapting to changing needs seamlessly. Skilled in strategic planning, problem-solving, and employee development. Reliable and focused on driving team success and organizational growth.
Forward-thinking Jefe proficient in all operational areas of motores organizations. Dedicated to enhancing revenue, customer loyalty and team efficiency to grow profits and support long-term business sustainability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Jefe Taller
Bosch Car Service
06.2023 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed detailed plans based on broad guidance and direction.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Mechanic
Taller MG
12.2022 - 07.2023
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
- Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
Mecanico Auxiliar II
Ford HM Motores Valencia
02.2021 - 09.2022
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Disassembled defective parts to make proper repairs.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
- Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
- Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
Encargado De Logistica Del Taller
Cooperativa Alexander
04.2015 - 03.2017
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
Education
TECNICO SUPERIOR DE TECNOLIGIA AUTOMOTRIZ - Industrial Engineering
INSTITUTO UNIVERSITARIO DE TECNOLOGIA INDUSTRIAL
VALENCIA, VENEZUELA 10-2021
Skills
- Staff leadership
- Troubleshooting skills
- Battery testing
- Active learning
- Maintenance and repairs
- QC
- Hand and power tools
- Technical skills
- Troubleshooting
- Part identification
- Engine repair
- Team management
- Innovation skills
- Diagnostic
- Punctual and reliable
- Adaptability and dependability
- Logistics management
- Mechanical systems
- Basic math
- Diagnostics
- Auto and engine repair
Certification
- Automotive Service Excellence Certification (ASE)
motores thp I, II
- conocimiento total del armado y desarmado de los autos con estos motores
- diagnostigar las fallas mas comunes en los motores thp
- saber el mantenimento preventivo de los motores debido a su mala fama de romperse
- material de apoyo actualizado de las versiones de los motrores thp
Timeline
Jefe Taller
Bosch Car Service
06.2023 - Current
Mechanic
Taller MG
12.2022 - 07.2023
Mecanico Auxiliar II
Ford HM Motores Valencia
02.2021 - 09.2022
Encargado De Logistica Del Taller
Cooperativa Alexander
04.2015 - 03.2017
- Automotive Service Excellence Certification (ASE)
TECNICO SUPERIOR DE TECNOLIGIA AUTOMOTRIZ - Industrial Engineering
INSTITUTO UNIVERSITARIO DE TECNOLOGIA INDUSTRIAL
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