Ashley Dodd
Van Buren
Summary
Proven Relationship Banker at Arvest Bank Operations, excelling in customer satisfaction and relationship management. Leveraged expertise in financial services and sales to consistently meet sales targets and enhance client financial well-being. Skilled in cross-selling and adept at tailoring banking solutions to client needs, demonstrating a unique blend of empathy and financial acumen.
Overview
9
9
years of professional experience
Work History
Relationship Banker
Arvest Bank Operations
05.2016 - 01.2025
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.
- Collaborated with branch team members to improve overall performance and achieve sales targets consistently.
Education
High School Diploma -
Van Buren High School
Van Buren, AR05-2012
Skills
- Relationship building and management
- Customer Service-oriented
- Sales expertise
- Cash handling
- Financial services
- Cross-selling products
Timeline
Relationship Banker
Arvest Bank Operations
05.2016 - 01.2025
High School Diploma -
Van Buren High School
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