Noah Bilbrey
Trumann
Summary
Fraud analyst with a proven track record in identifying and mitigating fraudulent activities. Strong analytical skills paired with a deep understanding of risk assessment and compliance. Known for effective collaboration and adaptability in dynamic environments, ensuring optimal results and trustworthiness. Excellent communicator with expertise in data analysis and investigative techniques.
Overview
8
8
years of professional experience
Work History
Fraud
Arvest Bank Operations
10.2023 - Current
- Identified suspicious patterns through the examination of financial documents, leading to successful fraud prosecutions.
- Protected sensitive customer information by maintaining strict confidentiality during investigations and adhering to all applicable privacy regulations.
- Recovered significant financial losses for clients by identifying fraudulent transactions and initiating appropriate recovery processes.
- Reduced fraudulent activities by conducting thorough investigations and implementing effective fraud prevention strategies.
- Managed caseload efficiently while prioritizing high-risk cases for timely resolution.
Disputes Specialist
Arvest Bank Operations
02.2021 - 10.2023
- Adhered to department processes, procedures and goal expectations for case investigations.
- Kept up to date on industry information, system changes, network rules and compliance issues.
- Reduced chargeback rates by proactively addressing potential issues before they escalated into formal disputes.
- Identified trends in disputes and communicated insights to management, prompting proactive measures to prevent future issues.
- Collaborated with cross-functional teams for successful resolution of complex dispute scenarios.
- Handled sensitive situations professionally, demonstrating empathy towards customers while enforcing company policies fairly.
Personal Banker
Wells Fargo
07.2017 - 05.2020
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
Education
Bachelor of Arts - History
Grand Canyon University
Phoenix, AZ01-2025
EMT Certification - EMT
University of Alaska Anchorage
Anchorage, AK08-2018
Skills
- Evidence gathering
- Financial statement analysis
- Fraud detection techniques
- Telephone and email etiquette
- Effective communication
- Verbal and written communication
- Transaction review
- Fraud prevention
- Case management
Timeline
Fraud
Arvest Bank Operations
10.2023 - Current
Disputes Specialist
Arvest Bank Operations
02.2021 - 10.2023
Personal Banker
Wells Fargo
07.2017 - 05.2020
Bachelor of Arts - History
Grand Canyon University
EMT Certification - EMT
University of Alaska Anchorage
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