Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blake Steinbeck

Pea Ridge

Summary

Experienced logistics professional with expertise in customer service and client relations. Continuously solving for customers' complex needs and improving overall satisfaction. Skilled in fostering positive client interactions and upholding high service standards for exceptional experiences. Utilizes leadership skills to drive team performance and operational excellence. Proven track record of delivering high-impact results through innovative problem-solving and effective communication.

Overview

10
10
years of professional experience

Work History

Sr. Logistics Solutions Rep

JB Hunt Transport
02.2021 - Current
  • Tasked with overseeing sales collaboration, operations and financials of a specialized team.
  • Streamlined processes and implemented data consolidation/interpretation which lead to trends being addressed and efficiency improvement.
  • Collaborated with sales executives to introduce regular company-wide sales training seminars to give those teams the knowledge needed to successfully portray my team's abilities and value to the customer.
  • Fostered several new customer relationships that have grown into accounts with revenue in the multi-millions.
  • Doubled the team's revenue and profit in the first year, and maintained an upward trend throughout the "freight recession" of recent years.

Logistics Coordinator/Account Manager

Giltner Logistics
06.2020 - 02.2021
  • Responsible for managing and growing a portfolio of business, as well as prospecting new customers. Managed two top 5 accounts and various smaller accounts.
  • Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
  • Negotiated contracts with freight carriers to lower transportation costs without compromising service quality.

Achievements include:

  • Primary account revenue increased by 235%.
  • Secondary account revenue increased by 172%.
  • Held 1st or 2nd positions for the most profit in the office for the final 6 months.
  • Earned employee of the year for 2020.

Store Manager

Walmart
01.2019 - 12.2019
  • Responsible for two separate facilities that grossed a combined $7.5 million in revenue. These facilities included 125+ hourly associates and 17 assistant and support managers.
  • Established a positive work environment by fostering open communication and promoting teamwork among associates.
  • Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
  • Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
  • Associate engagement score increased from 53% to 81% in 2019 within 5 months of assuming role. The company goal was 65%.
  • Accountable for meeting multiple fiscal and people-oriented goals. The goals were individualized for each facility.

Sales: 102% & 135% to plan

Profit: 101% & 105% to plan

Turnover: 58% on a plan of 60% & 38% on a plan of 55%

  • Responsible for overseeing implementation of new policies and initiatives.
  • Oversaw merchandising of seasonally correct product, daily availability processes, store promotions, etc...
  • 3rd best On Shelf Customer Availability score in the company while in role.
  • Managed implementation and testing of several automation initiatives.

Assistant Store Manager

Walmart
05.2016 - 01.2019
  • Assisted the store manager in analyzing P&L data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new associates on company policies, procedures, and best practices to ensure their success within the organization.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Managed the P&L for fresh operations which totaled $14M in revenue.
  • Assumed role of the store manager on duty when needed, taking lead of several assistant manager peers.

Support Manager

Walmart
09.2014 - 05.2016
  • Managed daily operations to ensure smooth functioning of the store.
  • Oversaw inventory and replenishment at local level.
  • Conducted regular performance reviews, providing constructive feedback and guidance for professional development.
  • Oversaw inventory and replenishment at local level.
  • Optimized staffing schedules to ensure coverage during peak times, maintaining high service levels.
  • Created detailed reports on team performance, identifying areas of strength as well as opportunities for improvement.

Education

Associate of Science - Business Administration

Northwest Arkansas Community College
Rogers, AR
12.2025

Skills

  • Team leadership and coaching
  • Operations management
  • Extensive financial acumen
  • Training and mentoring
  • Change management
  • Excel proficiency
  • Lead prospecting
  • Account development
  • Goal-oriented mindset
  • Client relations

Timeline

Sr. Logistics Solutions Rep

JB Hunt Transport
02.2021 - Current

Logistics Coordinator/Account Manager

Giltner Logistics
06.2020 - 02.2021

Store Manager

Walmart
01.2019 - 12.2019

Assistant Store Manager

Walmart
05.2016 - 01.2019

Support Manager

Walmart
09.2014 - 05.2016

Associate of Science - Business Administration

Northwest Arkansas Community College
Blake Steinbeck