Experienced logistics professional with expertise in customer service and client relations. Continuously solving for customers' complex needs and improving overall satisfaction. Skilled in fostering positive client interactions and upholding high service standards for exceptional experiences. Utilizes leadership skills to drive team performance and operational excellence. Proven track record of delivering high-impact results through innovative problem-solving and effective communication.
Achievements include:
Sales: 102% & 135% to plan
Profit: 101% & 105% to plan
Turnover: 58% on a plan of 60% & 38% on a plan of 55%