Courtney Jackson
Hot Springs
Summary
Dynamic professional with a proven track record at SPARC Services and Programs, excelling in effective communication and conflict resolution. Adept at managing operational workflows and fostering cross-functional teamwork, I leverage strong organizational skills to enhance productivity and support youth and families in achieving their goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
QBHP
SPARC Services and Programs
01.2025 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Strengthened communication skills through regular interactions with others.
QBHP
Ouachita Behavioral Health And Wellness
07.2024 - 01.2025
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
FINS Officer
Benton County
01.2021 - 09.2023
- Managed operational workflows to enhance efficiency and productivity.
- Monitored high risk youth and families, ensuring accuracy in court compliance and reporting to juvenile office at designated times.
- Advocated for families and youth by providing community resources and educating families on how to advocate for their children's education and Mental Health.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Juvenile Probation Officer
Crittenden County
09.2016 - 12.2021
- Conducted regular assessments of juvenile behavior and progress in rehabilitation programs.
- Developed individualized case plans to address specific needs and risks of each youth.
- Collaborated with community resources to facilitate support services for juveniles and families.
- Monitored compliance with court orders, ensuring adherence to probation requirements.
Education
Bachelor of Science - Criminal Justice
UAM
Monticello, AR05-2014
Skills
- Effective problem resolution
- Prioritization skills
- Reliable and accountable
- Logical evaluation
- Skilled in digital tools and technologies
- Conflict resolution
- Supportive interpersonal skills
- Cross-functional teamwork
- Strong task management
- Effective communication
- Composed in high-stress situations
Certification
CPR/ First AID certified
Timeline
QBHP
SPARC Services and Programs
01.2025 - 08.2025
QBHP
Ouachita Behavioral Health And Wellness
07.2024 - 01.2025
FINS Officer
Benton County
01.2021 - 09.2023
Juvenile Probation Officer
Crittenden County
09.2016 - 12.2021
Bachelor of Science - Criminal Justice
UAM