Cullen Pledger
Little Rock
Summary
Spent the last 15 years helping parents take their insurance brokerage from a small family company being ran out of their house to one with millions in yearly premiums. Now that it has been sold and is under the umbrella of a large corporation it is time for me to leave and start my own path.
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Commercial Lines Underwriting Assistant
Novatae
04.2021 - Current
- Managed a diverse caseload of applications, efficiently organizing workload to meet tight deadlines without sacrificing quality or accuracy.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Provided excellent customer service to agents and brokers, fostering strong relationships and facilitating timely communications on policy updates.
- Served as a liaison between underwriters and other departments, ensuring smooth workflow and timely completion of tasks related to policy processing.
Commercial Lines Underwriting Assistant
Scottish American, Inc
01.2017 - 04.2021
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Copied, logged and scanned supporting documentation and placed all information in client files.
- Maintained high levels of accuracy in data entry, reducing errors in policy issuance and minimizing potential losses.
- Served as corporate liaison for finance, IT, and inspection departments.
- Self-motivated, with a strong sense of personal responsibility.
Commercial Lines Underwriting Assistant
Med James
06.2009 - 01.2017
- Served as a liaison between underwriters and other departments, ensuring smooth workflow and timely completion of tasks related to policy processing.
- Provided prompt customer service to agents, brokers, and insureds, resolving issues quickly and professionally.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement
- Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
Kiosk Cashier
Dickey-Stephens Park
05.2009 - 09.2009
- Operated and organized a kiosk as a solo employee.
- Operated cash register to record transactions accurately and efficiently.
- Worked flexible schedule and extra shifts to meet business needs.
- Set up new sales displays each week with fresh merchandise.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
Cashier
Maumelle Movies and More
06.2006 - 08.2008
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
Education
Bachelor of Arts - Criminal Justice
University of Arkansas At Little Rock
Little Rock06-2013
Skills
- Data interpretation
- Sales support
- Filing and data archiving
- Customer service
- Problem-solving
- Multitasking Abilities
Certification
- [Property and Casualty Insurance License] [NIPR] [2023, July]
Timeline
Commercial Lines Underwriting Assistant
Novatae
04.2021 - Current
Commercial Lines Underwriting Assistant
Scottish American, Inc
01.2017 - 04.2021
Commercial Lines Underwriting Assistant
Med James
06.2009 - 01.2017
Kiosk Cashier
Dickey-Stephens Park
05.2009 - 09.2009
Cashier
Maumelle Movies and More
06.2006 - 08.2008
- [Property and Casualty Insurance License] [NIPR] [2023, July]
Bachelor of Arts - Criminal Justice
University of Arkansas At Little Rock
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