Diana Taylor
Benton
Overview
1
1
year of professional experience
Work History
Relationship Banker
Simmons Bank
2026.06 - Current
- Managed customer accounts to ensure satisfaction and retention.
- Analyzed financial needs to provide tailored banking solutions.
- Cultivated relationships with clients to drive cross-selling opportunities.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
Platoon Leader
AR National Guard
2025.02 - Current
- Developed and implemented preventive maintenance schedules to enhance operational efficiency.
- Led maintenance operations, ensuring optimal functionality of equipment and systems.
- Conducted inspections and assessments to identify maintenance needs and prioritize tasks effectively.
Server
Cracker Barrell Old Country Store
2025.08 - 2026.05
- Delivered exceptional customer service, ensuring guest satisfaction in high-pressure dining environment.
- Managed multiple tables efficiently, demonstrating strong time management and organizational skills.
- Trained new servers on menu knowledge, service standards, and operational procedures.
- Implemented upselling techniques to enhance customer experience and increase sales revenue.
Education
Bachelor of Arts - Political Science
Ouachita Baptist University
AR2026-05
Skills
- Customer Service-oriented
- Sales expertise
- Relationship building and management
- Teamwork and loyalty
- Mission planning
- Personnel management
Timeline
Relationship Banker
Simmons Bank
2026.06 - Current
Server
Cracker Barrell Old Country Store
2025.08 - 2026.05
Platoon Leader
AR National Guard
2025.02 - Current
Bachelor of Arts - Political Science
Ouachita Baptist University