Kandyce Pace
Fayetteville
Summary
Compassionate and detail-oriented healthcare professional with experience as a Certified Occupational Therapy Assistant in a skilled nursing facility setting, transitioning into a Patient Service Agent role. Strong background in patient communication, scheduling, documentation, and interdisciplinary collaboration. Known for professionalism, accuracy, and excellent customer service in fast-paced healthcare environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Occupational Therapy Assistant
Incite Rehab
Fayetteville
2022 - Current
Certified Occupational Therapy Assistant
Incite Rehab
Fayetteville
2012 - 2016
- Assisted occupational therapists in developing individualized treatment plans for patients.
- Collaborated with patients to adapt treatment plans based on feedback regarding pain levels or difficulty performing activities.
- Established compassionate, supportive relationships with patients to enhance communication and understanding of treatment plans.
- Provided emotional support and encouragement during therapy sessions while motivating clients towards achieving their goals.
- Collaborated with healthcare team to document patient progress and adjust treatment plans as necessary.
- Conducted assessments of clients’ abilities and monitored progress towards their goals.
- Provided direct patient care and interventions to individuals with physical, cognitive, psychological, or social disabilities.
Education
Associate of Science - Occupational Therapy
Maric College of Medical Careers
San Diego, CA05-1999
Skills
- Treatment planning
- Patient assessment
- Patient education
- Healthcare collaboration
- Effective communication
Certification
ASMB license 11/6/2000-current
Timeline
Certified Occupational Therapy Assistant
Incite Rehab
2022 - Current
Certified Occupational Therapy Assistant
Incite Rehab
2012 - 2016
Associate of Science - Occupational Therapy
Maric College of Medical Careers