Katherine Isbell
Hardy
Summary
Business-minded professional tackling any job task with gusto and precision. Determined to delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
32
32
years of professional experience
1988
1988
years of post-secondary education
1
1
Certification
Work History
AVP, Commercial Loan Assistant
First Security Bank
Jonesboro
02.2012 - 06.2024
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and expectations.
- Processed payments received from clients according to established procedures.
- Coordinated with external vendors such as title companies or appraisers in order to complete necessary paperwork for closing a loan transaction.
- Performed data entry tasks related to commercial loans, including entering new loans into a database system.
- Managed post-closing activities related to funded loans including tracking collateral items, recording liens.
- Developed relationships with current customers by providing excellent service throughout the life cycle of their loan.
- Scanned and uploaded loan and related documents into system.
Loan Assistant
Simmons Bank
Jonesboro
10.1992 - 02.2012
- Processed loan applications and verified applicant information for accuracy.
- Assisted borrowers in understanding loan options and financial terms.
- Coordinated with lenders to gather required documentation for loan approval.
Education
Bay High School
Bay, ARSkills
- Loan processing
- Document preparation
- Customer engagement
- Attention to detail
- Effective communication
- Administrative support
- Time management abilities
- Problem-solving abilities
Certification
- CFT Accounting Certificate
- CFT Law and Banking: Principles Certificate
- CFT Money & Banking Certificate
- Management Essentials Certificate
- Customer Consulting Certificate
- Customer Consulting II Certificate
- Loan Compliance & Documentation Certificate
Timeline
AVP, Commercial Loan Assistant
First Security Bank
02.2012 - 06.2024
Loan Assistant
Simmons Bank
10.1992 - 02.2012
Bay High School