María Dolores Micelli Tomasella
EFL Teacher
Goya
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines and policies. Possesses excellent problem-solving skills and exceptional patience. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
25
25
years of post-secondary education
4
4
Languages
Work History
Assistant and Tourist Coordinator
VCE INTERNATIONAL
Corrientes, Argentina
04.2017 - Current
- Promotion of educational cultural trips
- Assistance and guidance to students who are studying abroad.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Youth Staff
Royal Caribbean International
Icon Of The Seas
06.2024 - 11.2024
- Supervised youth in engaging environment to promote security and safety for all ages.
- Implemented variety of fun and recreational activities for children aged 3 months to 17 years old.
- Fostered culture of respect and understanding, reducing incidents of bullying and promoting inclusivity.
- Collaborated with Cruise Staff, Guest Services, Sports Staff and Security Officers during shows, sports activities, debark and embark days, gangways and pier duties.
ESL Teacher - Invigilator
ANGLIA INTERNATIONAL
Goya, Corrientes, Argentina
09.2016 - 06.2024
- Promotion of ANGLIA international exams
- Training of students who want to take international exams
- Supervision and control of registrations and evaluation instances
- Teaching support for teachers and students.
CEO - ESL and Spanish Teacher
DOLO'S CLASSROOMS
Corrientes, Argentina (Remote)
02.2015 - 06.2024
- Development and implementation of the academic calendar and programs for each course, and coordination of academic activities inside and outside the classroom
- Selection of bibliography, adaptation of bibliographic material and/or classroom activities
- Organization of curricular and extracurricular activities, meetings with tutors, students and/or teaching staff
- Planning and development of in-person and online classes for adolescents and adults
- Evaluation of teaching staff and students.
Assistant Manager
ISABELLA´S RESTÓ
Goya, Corrientes, Argentina
09.2023 - 12.2023
- Employees' performance management
- Supervision of products and the daily food preparation process
- Customer service, delivering food and beverages, checking customers' satisfaction, cashing up bills.
House Sitting and Pet Sitting
ALIX Y ALKESH
Loughborough, England
08.2023 - 08.2023
- Care, feeding and entertainment of two cats
- Control of home and pet safety.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for the owners' return.
Receptionist - Housekeeper
HOSTEL SANTANDER
Santander, Spain
04.2023 - 06.2023
- Managing reservations and cancellations, check-in and checkout of guests
- Welcoming guests, provide information about the hostel and the city
- Providing excellent customer service, resolve conflict and incident situations
- Advising on activities to do in the city, events, means of transportation, and unusual tourist attractions
- Cleaning of rooms, common spaces, kitchen and bathrooms.
Assistant Manager
ISABELLA´S RESTÓ
Goya, Corrientes, Argentina
04.2022 - 12.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
ESL teacher
CULTURAL INGLESA
Goya, Corrientes, Argentina
02.2009 - 12.2015
- Teaching English as a foreign language to children, adolescents and adults
- Assessing and evaluating students
- Training students to take international exams
- Selecting and adapting bibliographic material.
ESL teacher
KID'S SCHOOL
Corrientes, Argentina
01.2008 - 11.2008
- Teaching English as a foreign language to adolescents from 12 to 17 years of age
- Assessing and evaluating students
- Training students to take international exams
- Developing the syllabus corresponding to each level taking into account the intelligences and abilities of the students.
Waitress, Bar Assistant
MAN O'WAR BAR
Lulworth, England
04.2007 - 11.2007
- Friendly assistance of clients and diners, taking food and drink orders, serving drinks and dishes, keeping the bill and accepting payment from clients
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Opening and closing the bar, replenishment of drinks and other products for sale on site
- Cleaning of tables, bar and common spaces.
ESL teacher
KID'S SCHOOL
Corrientes, Argentina
04.2003 - 12.2006
- Teaching English as a foreign language to adolescents from 12 to 17 years of age
- Assessing and evaluating students
- Training students to take international exams
- Developing the syllabus corresponding to each level taking into account the intelligences and abilities of the students.
ESL teacher
THIS INSTITUTE
Corrientes, Argentina
03.2002 - 11.2006
- Teaching English as a foreign language to adolescents and adults
- Assessing and evaluating students
- Training students to take international exams
- Organization of special events, academic exhibitions and game activities on special dates.
Traffic warden
CORRIENTES CITY LOCAL COUNCIL
Corrientes, Argentina
08.1997 - 12.1999
- Control of vehicular traffic in central areas
- Participation in personal and vehicle documentation controls
- Participation in route operations and special services in case of road accidents.
- Skilled at working independently and collaboratively in a team environment.
Secretary
CORRIENTES CITY LOCAL COUNCIL
Corrientes, Argentina
02.1996 - 07.1997
- Management of the agenda and correspondence of the Secretary of Government
- Dealing with members of the public
- Conflict resolution
- Control of personnel in transit and civil aid areas
- Receiving calls, referring cases to areas in charge according to the topic.
Secretary
UROLOGY SERVICE, HOSPITAL ESCUELA
Corrientes. Argentina
03.1995 - 12.1995
- Management of the doctors' agenda
- Assistance to patients and their families
- Control of personal documentation and patients' health services
- Assistance to students of the Urology department at the National University of the Northeast.
Education
Teacher of Spanish As A Foreign Language - ELE Teacher
ELEBAIRES
Buenos Aires, Argentina 07.2022 - 01.2023
Certificate in Teaching English To Adults (CELTA) - EFL Teacher
IH Johannesburg
Johannesburg 01.2020 - 02.2020
Teacher's Refresher Course - EFL Teaching
St. Giles
New York City 06.2018 - 06.2018
Teacher's Refresher Course - EFL Teaching
Wimbledon School of English
Wimbledon, England 01.2018 - 01.2018
EFL Teacher - Teaching English As A Second Language
Josefina Contte Institute
Corrientes, Argentina 01.2001 - Current
NCFE Level 3. - Personal Effectiveness At Work (Hotel And Tourism)
Harrow House
Swanage, England 01.2007 - 11.2007
Skills
Policy Implementation
Time Management
Customer Service
Verbal and written communication
MS Office
Positive Attitude
Attention to Detail
Teamwork
Conflict Resolution
Active Listening
Patience and Tolerance
Fast learner
Recognitions / Awards
- Nominated Employee of the Month as a remarkable Youth Staff on Icon of the Seas, in August 2024, just two months after starting the contract.
- Got two WOW cards given by Adventure Ocean Managers in September and November 2024 due to the hard work and commitment while fulfilling daily tasks and promoting teamwork.
- Received a special mention "Entrepreneurial Spirit" in 2019. It was awarded by the provincial government for Dolo's Classrooms (school of English) and the promotion of the learning of a foreign language attending to the values of respect, tolerance, and equity.
Hobbies and interests.
Walking and hiking.
Languages and cultures.
Listening to music and dancing.
References.
- Dr IAN ROBERT CHAPOTERA - Adventure Ocean Youth Staff - Royal Caribbean International
Email: ianrobert183@gmail.com
- GABRIELA ARDITO - VCE CEO and Founder - Buenos Aires, Argentina
Phone: +54 9 11 4550-9465 Email: gabriela@vce-international.com
- GABRIELA MACHUCA - Former teacher at Dolo's Classrooms, Argentina
Phone: +54 3777 556601 Email: gabim_1988@hotmail.com
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Portuguese
Elementary (A2)
French
Beginner (A1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Languages and cultures
Quote
In a world where you can be anything, be kind.
Clare Pooley
Timeline
Youth Staff
Royal Caribbean International
06.2024 - 11.2024
Assistant Manager
ISABELLA´S RESTÓ
09.2023 - 12.2023
House Sitting and Pet Sitting
ALIX Y ALKESH
08.2023 - 08.2023
Receptionist - Housekeeper
HOSTEL SANTANDER
04.2023 - 06.2023
Teacher of Spanish As A Foreign Language - ELE Teacher
ELEBAIRES
07.2022 - 01.2023
Assistant Manager
ISABELLA´S RESTÓ
04.2022 - 12.2022
Certificate in Teaching English To Adults (CELTA) - EFL Teacher
IH Johannesburg
01.2020 - 02.2020
Teacher's Refresher Course - EFL Teaching
St. Giles
06.2018 - 06.2018
Teacher's Refresher Course - EFL Teaching
Wimbledon School of English
01.2018 - 01.2018
Assistant and Tourist Coordinator
VCE INTERNATIONAL
04.2017 - Current
ESL Teacher - Invigilator
ANGLIA INTERNATIONAL
09.2016 - 06.2024
CEO - ESL and Spanish Teacher
DOLO'S CLASSROOMS
02.2015 - 06.2024
ESL teacher
CULTURAL INGLESA
02.2009 - 12.2015
ESL teacher
KID'S SCHOOL
01.2008 - 11.2008
Waitress, Bar Assistant
MAN O'WAR BAR
04.2007 - 11.2007
NCFE Level 3. - Personal Effectiveness At Work (Hotel And Tourism)
Harrow House
01.2007 - 11.2007
ESL teacher
KID'S SCHOOL
04.2003 - 12.2006
ESL teacher
THIS INSTITUTE
03.2002 - 11.2006
EFL Teacher - Teaching English As A Second Language
Josefina Contte Institute
01.2001 - Current
Traffic warden
CORRIENTES CITY LOCAL COUNCIL
08.1997 - 12.1999
Secretary
CORRIENTES CITY LOCAL COUNCIL
02.1996 - 07.1997
Secretary
UROLOGY SERVICE, HOSPITAL ESCUELA
03.1995 - 12.1995