María Dolores Micelli Tomasella
Goya
Summary
Professional with extensive international training and more than 20 years of experience teaching children, adolescents and adults. Entrepreneurial, empathetic, proactive, creative, attentive, organized and respectful. Passionate about studying, learning and doing new things, and meeting people from different countries and cultures. Believe that challenges and new projects allow us to improve and grow day by day.
Overview
29
29
years of professional experience
Work History
Assisstant manager and tourist coordinator
VCE INTERNATIONAL
04.2017 - Current
- Promotion of educational cultural trips
- Assistance to the General Coordinator with administrative tasks
- Supervision of groups of students
- Assistance and guidance to students who are studying abroad.
ESL Teacher - Invigilator
ANGLIA INTERNATIONAL
09.2016 - Current
- Promotion of ANGLIA international exams
- Training of students who want to take international exams
- Supervision and control of registrations and evaluation instances
- Teaching support for teachers and students.
CEO - ESL and Spanish teacher
DOLO'S CLASSROOMS
02.2015 - Current
- Development and implementation of the academic calendar and programs for each course, and coordination of academic activities inside and outside the classroom
- Selecon of bibliography, adaptation of bibliographic material and/or classroom activities
- Organization of curricular and extracurricular activities, meetings with tutors, students and/or teaching staff
- Planning and development of in-person and online classes for adolescents and adults
- Evaluation of teaching staff and students.
Assisstant manager
ISABELLA´S RESTÓ
09.2023 - 12.2023
- Employees' performance management
- Supervision of products and the daily food preparation process
- Customer service, delivering food and beverages, checking customers' satisfaction, cashing up bills.
House Sitting and Pet Sitting
ALIX Y ALKESH
08.2023 - 08.2023
- Care, feeding and entertainment of two cats
- Control of home and pet safety.
- Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for the owners' return.
Receponist - Maid
HOSTEL SANTANDER
04.2023 - 06.2023
- Managing reservations and cancellations, check-in and checkout of guests
- Welcoming guests, provide information about the hostel and the city
- Providing excellent customer service, resolve conflict and incident situations
- Advising on activities to do in the city, events, means of transportation, and unusual tourist attractions
- Cleaning of rooms, common spaces, kitchen and bathrooms.
Assisstant Manager
ISABELLA´S RESTÓ
04.2022 - 12.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
ESL teacher
CULTURAL INGLESA
02.2009 - 12.2015
- Teaching English as a foreign language to children, adolescents and adults
- Assessing and evaluating students
- Training students to take international exams
- Selecting and adapting bibliographic material.
ESL teacher
KID'S SCHOOL
01.2008 - 11.2008
- Teaching English as a foreign language to adolescents from 12 to 17 years of age
- Assessing and evaluating students
- Training students to take international exams
- Developing the syllabus corresponding to each level taking into account the intelligences and abilities of the students.
Waitress, bar assisstant
MAN O'WAR BAR
04.2007 - 11.2007
- Friendly assistance of clients and diners, taking food and drink orders, serving drinks and dishes, keeping the bill and accepting payment from clients
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Opening and closing the bar, replenishment of drinks and other products for sale on site
- Cleaning of tables, bar and common spaces.
ESL teacher
KID'S SCHOOL
04.2003 - 12.2006
- Teaching English as a foreign language to adolescents from 12 to 17 years of age
- Assessing and evaluating students
- Training students to take international exams
- Developing the syllabus corresponding to each level taking into account the intelligences and abilities of the students.
ESL teacher
THIS INSTITUTE
03.2002 - 11.2006
- Teaching English as a foreign language to adolescents and adults
- Assessing and evaluating students
- Training students to take international exams
- Organization of special events, academic exhibitions and game activities on special dates.
Traffic warden
CORRIENTES CITY LOCAL COUNCIL
08.1997 - 12.1999
- Control of vehicular traffic in central areas
- Participation in personal and vehicle documentation controls
- Participation in route operations and special services in case of road accidents.
- Skilled at working independently and collaboratively in a team environment.
Secretary
CORRIENTES CITY LOCAL COUNCIL
02.1996 - 07.1997
- Management of the agenda and correspondence of the Secretary of Government
- Dealing with members of the public
- Conflict resolution
- Control of personnel in transit and civil aid areas
- Receiving calls, referring cases to areas in charge according to the topic.
Secrety
UROLOGY SERVICE, HOSPITAL ESCUELA
03.1995 - 12.1995
- Management of the doctors' agenda
- Assistance to patients and their families
- Control of personal documentation and patients' health services
- Assistance to students of the Urology department at the National University of the Northeast.
Education
Teacher of Spanish As A Foreign Language - ELE Teacher
ELEBAIRES
Buenos Aires, Argentina01.2023
Certificate in Teaching English To Adults (CELTA) - EFL Teacher
IH Johannesburg
Johannesburg, South Africa01.2020
Teacher's Refresher Course - EFL Teaching
St. Giles
NYC, USA06.2018
Teacher's Refresher Course - EFL Teaching
Wimbledon School of English
Wimbledon, England01.2018
NCFE Level 3. - Personal Effectiveness At Work (Hotel And Tourism)
Harrow House
Swanage, England11.2007
Skills
- Policy Implementation
- Time Management
- Customer Service
- Verbal and written communication
- MS Office
- Positive Attitude
- Attention to Detail
- Teamwork and Collaboration
- Negotiation and Conflict Resolution
- Active Listening
- Patience and Tolerance
- Multitasking
Accomplishments
Received a special mention "Entrepreneurial Spirit" in 2019. It was awarded by the provincial government for Dolo's Classrooms (school of English) and the promotion of the learning of a foreign language attending to the values of respect, tolerance, and equity.
Languages
Spanish
Native language
ENGLISH
Proficient
C2
PORTUGUESE
Elementary
A2
French
Beginner
A1
Korean
Beginner
A1
References
- GABRIELA ARDITO, VCE internacional, +54 11 4550 9465, garditovce@gmail.com
- MÓNICA BLANCO-KUNZ, ANGLIA internacional, +54 11 6973 0947, administracion@angliaexams.com
- NATALIJA CAMERON, IH Johannesburg, +27 72 265 7780, natalijacameron@gmail.com
- LUCÍA ELIZABETH MARTÍNEZ, Dolo's Classrooms, +54 3777 374726, luciaelizabetmarinez03@gmail.com
- ORNELLA GAMBATESE, Hostel Santander, +34 643 725671, contacto@hostelsantander.com
- ISABEL CAVALIERI, Isabella's Restó, +54 3777 339242, isabelcavalieri@gmail.com
Hobbies and Interests
- Hiking.
- Learning new things.
- Visiting museums and historical places.
- Reading.
- Watching films.
- Doing exercise.
Timeline
Assisstant manager
ISABELLA´S RESTÓ
09.2023 - 12.2023
House Sitting and Pet Sitting
ALIX Y ALKESH
08.2023 - 08.2023
Receponist - Maid
HOSTEL SANTANDER
04.2023 - 06.2023
Assisstant Manager
ISABELLA´S RESTÓ
04.2022 - 12.2022
Assisstant manager and tourist coordinator
VCE INTERNATIONAL
04.2017 - Current
ESL Teacher - Invigilator
ANGLIA INTERNATIONAL
09.2016 - Current
CEO - ESL and Spanish teacher
DOLO'S CLASSROOMS
02.2015 - Current
ESL teacher
CULTURAL INGLESA
02.2009 - 12.2015
ESL teacher
KID'S SCHOOL
01.2008 - 11.2008
Waitress, bar assisstant
MAN O'WAR BAR
04.2007 - 11.2007
ESL teacher
KID'S SCHOOL
04.2003 - 12.2006
ESL teacher
THIS INSTITUTE
03.2002 - 11.2006
Traffic warden
CORRIENTES CITY LOCAL COUNCIL
08.1997 - 12.1999
Secretary
CORRIENTES CITY LOCAL COUNCIL
02.1996 - 07.1997
Secrety
UROLOGY SERVICE, HOSPITAL ESCUELA
03.1995 - 12.1995
Teacher of Spanish As A Foreign Language - ELE Teacher
ELEBAIRES
Certificate in Teaching English To Adults (CELTA) - EFL Teacher
IH Johannesburg
Teacher's Refresher Course - EFL Teaching
St. Giles
Teacher's Refresher Course - EFL Teaching
Wimbledon School of English
NCFE Level 3. - Personal Effectiveness At Work (Hotel And Tourism)
Harrow House
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