NICHOLAS SORRELLS
El Dorado,AR
Summary
Detail-oriented and adaptable supply chain and logistics professional with a proven record of improving operational efficiency, customer satisfaction, and inventory management. Skilled in SAP, Oracle, Microsoft systems, and process optimization. Strong communicator and team collaborator with experience across transportation, warehousing, and procurement. Committed to continuous improvement and delivering measurable results.
Overview
9
9
years of professional experience
Work History
Sales Support Specialist
Tencarva Machinery Company
09.2023 - Current
- Delivered high-level customer service, providing technical guidance and support.
- Maintained and improved databases including pricing catalogs and customer records.
- Managed order workflows from quote to fulfillment and ensured accuracy across systems.
- Coordinated procurement activities, monitored inventory, and tracked shipments.
- Strengthened supplier relationships and ensured timely order fulfillment.
- Analyzed sales trends to forecast inventory needs and optimize stock levels.
- Managed warehouse operations and RMAs, improving accuracy and efficiency.
Capacity Coordinator I
JB Hunt Transportation
05.2022 - 03.2023
- Onboarded and managed relationships with external carriers and drivers.
- Coordinated training, assignments, and safety compliance per DOT standards.
- Optimized fleet usage, balanced market capacity, and tracked key performance metrics.
- Resolved service disruptions and mechanical issues swiftly to maintain uptime.
- Proposed and implemented cost-saving strategies through operational analysis.
Supply Chain Associate (Part-Time)
Fastenal
02.2022 - 05.2022
- Supported inventory logistics: receiving, shipping, order fulfillment, and stock placement.
- Delivered and replenished customer inventory, supporting B2B relationships.
- Participated in procurement, quoting, and lean warehouse improvement projects.
- Used forklift and company vehicle for product handling and delivery.
Maintenance Worker (Seasonal)
Parker Chapel School District
06.2018 - 08.2021
- Operated tools and machinery for facility repairs and groundskeeping.
- Performed maintenance tasks, learning new skills to increase productivity.
Grocery Stocker (Part-Time)
Brookshire's Grocery Company
01.2017 - 07.2018
- Handled inventory stocking and restocking operations using jacks and forklifts.
- Provided product information and customer service support.
- Mentored new hires to improve team readiness.
Education
BBA - Supply Chain Management
University of Arkansas, Fayetteville
Fayetteville, AR05.2022
High School Diploma - undefined
El Dorado High School
El Dorado, AR05.2018
Skills
- Inventory Management & Coordination
- Procurement & Logistics Planning
- SAP S/4HANA, Oracle, Microsoft Office Suite
- CRM & Customer Service
- Multitasking & Time Management
- Material Handling & Order Fulfillment
- Process Improvement & Lean Initiatives
- Verbal & Written Communication
Timeline
Sales Support Specialist
Tencarva Machinery Company
09.2023 - Current
Capacity Coordinator I
JB Hunt Transportation
05.2022 - 03.2023
Supply Chain Associate (Part-Time)
Fastenal
02.2022 - 05.2022
Maintenance Worker (Seasonal)
Parker Chapel School District
06.2018 - 08.2021
Grocery Stocker (Part-Time)
Brookshire's Grocery Company
01.2017 - 07.2018
BBA - Supply Chain Management
University of Arkansas, Fayetteville
High School Diploma - undefined
El Dorado High School
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