Paula Jazmin Masi
Buenos Aires
Summary
Seasoned Medical Interpreter at Voyce and Globo, adept in bridging language barriers in healthcare with exceptional interpretation accuracy and cultural insight. Enhanced patient care and satisfaction through precise medical terminology translation and ethical confidentiality practices. Continuously advancing skills in English and Spanish to meet industry trends, resulting in significant improvements in communication efficiency and patient understanding. Professional communicator with strong bilingual skills, facilitating clear and effective dialogue in medical settings. Demonstrates expertise in medical terminology, cultural sensitivity, and confidentiality, ensuring accurate and empathetic communication between healthcare providers and patients. Thrives in fast-paced and dynamic environments, consistently delivering results through teamwork and adaptability. Known for reliability, flexibility, and commitment to fostering understanding and trust.
Overview
5
5
years of professional experience
Work History
Spanish Medical Interpreter
GLOBO
02.2025 - Current
- Served as an essential resource during emergency situations involving non-English speaking patients, providing life-saving information in realtime.
- Developed educational materials in Spanish to help non-English speaking patients better understand their diagnoses and treatment options.
- Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
- Received recognition for outstanding service as a Medical Interpreter at the annual Hospital Quality Awards ceremony.
Medical Interpreter
Voyce
06.2023 - Current
- Collaborated with the clinical team to ensure seamless patient care, streamlining communication processes, and reducing misunderstandings.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Improved patient satisfaction with medical care by facilitating effective communication between healthcare providers and diverse populations.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Participated in ongoing professional development to stay current on medical industry trends, advances in medical terminology, and best practices for interpreters.
Spanish Interpreter
Interpretia (Language Line Solutions)
01.2022 - 06.2023
- Developed a comprehensive glossary of industry-specific terms to improve translation accuracy and consistency across projects.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Maintained message content, tone, and emotion as closely as possible.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
- Enhanced emergency response effectiveness by providing on-the-spot interpretation during crisis situations, aiding in clearer communication between victims and first responders.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
Translator
MGM Linguistic Solutions
02.2020 - 11.2022
- Translated documents from English to Spanish and Spanish to English.
- Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
- Researched cultural etiquette and specific use of slang words.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Improved team productivity with implementation of collaborative translation tools.
- Improved accessibility of educational content by translating academic papers and textbooks.
- Reviewed final work to spot and correct errors in punctuation, grammar, and translation.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
Education
Bachelor in Interpretation - Language Interpretation And Translation
Universidad De Belgrano
12-2027
Skills
- FLUENT IN ENGLISH AND SPANISH
- Cultural insight
- Continuing education
- Patient assessment
- Interpretation accuracy
- Medical terminology
- Security
- Call management
- Procedure interpretation
- Medical ethics
- Language fluency
- Concept interpretation
Languages
Spanish
Native language
English
Proficient
C2
Personal Information
Title: Interpreter (MSI-OPI)
Timeline
Spanish Medical Interpreter
GLOBO
02.2025 - Current
Medical Interpreter
Voyce
06.2023 - Current
Spanish Interpreter
Interpretia (Language Line Solutions)
01.2022 - 06.2023
Translator
MGM Linguistic Solutions
02.2020 - 11.2022
Bachelor in Interpretation - Language Interpretation And Translation
Universidad De Belgrano
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