Rosie Mendez
Springdale
Summary
Experienced healthcare and administrative professional with 8+ years in medical clinic operations, staff support, and financial administration. Proven ability to oversee daily operations, manage accounts, coordinate staff, and ensure compliance with healthcare standards. Skilled in streamlining processes, fostering patient satisfaction, and collaborating with providers and leadership to achieve organizational goals. Bilingual (English/Spanish) with strong problem-solving and team management skills.
Overview
11
11
years of professional experience
Work History
Accounts Payable Specialist
Multi-Craft Contractors
08.2022 - Current
- Manage vendor accounts, payment processing, and expense reporting to support financial accuracy and operational efficiency.
- Collaborate with department managers to resolve discrepancies and improve workflow.
- Support leadership in budgeting and forecasting efforts.
Accounting Assistant
CTA Advisors
08.2022 - 08.2024
- Processed accounts payable/receivable, reconciled financial records, and prepared weekly/monthly reports.
- Assisted in budgeting and maintained accurate documentation for audits.
- Improved financial tracking efficiency through attention to detail and system updates.
Administrative Assistant
MANA Fayetteville Diagnostic Clinic
11.2016 - 08.2022
- Coordinated scheduling, patient check-in/out, billing, and insurance verification for a high-volume clinic.
- Supported management with recruitment, training, and staff scheduling.
- Organized physician calendars, meetings, and travel logistics.
- Provided frontline patient communication and problem resolution with professionalism.
Registered Medical Assistant
MANA Fayetteville Diagnostic Clinic
12.2015 - 11.2016
- Collected patient histories, prepared exam rooms, and assisted physicians with examinations and procedures.
- Maintained accurate and confidential medical records per HIPAA guidelines.
Medical Receptionist
MANA Fayetteville Diagnostic Clinic
12.2014 - 12.2015
- Served as first point of contact for patients, coordinating appointments, payments, and records.
- Ensured a welcoming and efficient clinic environment.
Education
Associate of Arts - Elementary School Teaching
NorthWest Arkansas Community College
Bentonville, AR01.2022
Registered Medical Assistant - undefined
Petra Allied Health
Springdale, AR01.2014
Skills
- Clinic Operations & Staff Coordination
- Budgeting, Forecasting & Financial Oversight
- Patient Scheduling & Customer Service
- Regulatory Compliance (HIPAA)
- Invoicing, Billing & AP/AR
- MS Office & QuickBooks
- Data Entry & Records Management
- Problem Solving & Team Collaboration
- Bilingual: Spanish (Advanced)
Timeline
Accounts Payable Specialist
Multi-Craft Contractors
08.2022 - Current
Accounting Assistant
CTA Advisors
08.2022 - 08.2024
Administrative Assistant
MANA Fayetteville Diagnostic Clinic
11.2016 - 08.2022
Registered Medical Assistant
MANA Fayetteville Diagnostic Clinic
12.2015 - 11.2016
Medical Receptionist
MANA Fayetteville Diagnostic Clinic
12.2014 - 12.2015
Registered Medical Assistant - undefined
Petra Allied Health
Associate of Arts - Elementary School Teaching
NorthWest Arkansas Community College
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