Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Santiago Quiroga Ponce

Santiago Quiroga Ponce

Operations | Data Analytics | Project Management
Buenos Aires

Summary

In the recent years of my professional career, I have focused on the field of Data Analytics, generating KPIs for my team, implementing performance management and visualization tools, and documenting processes accordingly.

Through diligent analysis and ongoing refinements, I have optimized efficiency across diverse processes within the company. A prime example includes my ability to identify supplementary sales opportunities within designated accounts, leading to an additional revenue of USD 1,200,000 in 2023.

Regarding macro-level project management, I have developed tools based on the Software Development Life Cycle to facilitate detailed project monitoring. My primary focus has been on identifying Upsell and Cross sell opportunities and preventing potential disputes with clients.

My background in the Argentine Navy has been pivotal for my professional development, providing a strong foundation in team leadership in multifaceted and multicultural environments. This background has equipped me with the necessary skills to effectively manage challenging and constantly changing situations with leadership and efficacy.

Overview

18
18
years of professional experience

Work History

Matching Operations Coordinator Team Lead

Toptal
01.2022 - Current
  • Spearheaded innovative strategies for project success.
  • Implemented data-driven KPIs and performance solutions.
  • Streamlined operations and oversaw accounts/projects.
  • Collaborated with sales team for growth opportunities.

Matching Operations Coordinator

Toptal
08.2021 - 01.2022
  • Led matching operations to optimize client engagement with sales teams.
  • Managed accounts and projects using Project Management Software methodologies.
  • Improved productivity through enhanced internal communication.
  • Fostered effective teamwork in resolving client complaints.

Field Service Coordinator

Man Energy Solutions Argentina S.A.
05.2019 - 08.2021
  • Efficiently managed client service and spare parts using SAP.
  • Coordinated resource allocation for project success.
  • Implemented waterfall project methodologies on-site and remotely.

Category Manager

Mas Vision, Argentina
05.2018 - 05.2019
  • Managed contact lens category cost-effectively while enhancing market visibility.
  • Improved operational efficiency and inventory management.
  • Enhanced communication and analytics for request process efficiency.
  • Boosted revenue through optimized inventory management.
  • Conducted competitor analysis for strategic adjustments.
  • Developed proactive sales forecasts based on historical data.

Argentine Navy and Merchant Navy Officer

Argentine Navy
01.2007 - 05.2018
  • Seasoned Officer with extensive experience in leading operations across Argentina and Antarctic continent.
  • Proficient in team leadership and performance assessment utilizing performance management tools.
  • Expertise in maintenance oversight and strategic procurement of spare parts.
  • Skilled in managing bidding processes for acquisitions.
  • Negotiated favorable contracts with suppliers that resulted in cost savings without compromising quality or availability of products.

Education

Postgraduate Degree - Project Management

National Technological University
Buenos Aires, Argentina

Course - Data Analytics

Digital House Coding School
Buenos Aires, Argentina

Bachelor of Resource Management - Resource Management Defense, Naval Machinery

Argentine Navy School
Buenos Aires, Argentina

Skills

Project Lifecycles

Process Implementation

Personnel Resource Allocation

Performance Monitoring

Customer Relations

Team building and leadership

Training Management

Payroll Administration

Languages

Spanish
English

Timeline

Matching Operations Coordinator Team Lead

Toptal
01.2022 - Current

Matching Operations Coordinator

Toptal
08.2021 - 01.2022

Field Service Coordinator

Man Energy Solutions Argentina S.A.
05.2019 - 08.2021

Category Manager

Mas Vision, Argentina
05.2018 - 05.2019

Argentine Navy and Merchant Navy Officer

Argentine Navy
01.2007 - 05.2018

Postgraduate Degree - Project Management

National Technological University

Course - Data Analytics

Digital House Coding School

Bachelor of Resource Management - Resource Management Defense, Naval Machinery

Argentine Navy School
Santiago Quiroga PonceOperations | Data Analytics | Project Management