Tari Ransom
Junior Technician/Maintenance Mechanic
Sherwood,AR
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 6 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
14
14
years of professional experience
Work History
Paraprofessional
North Little Rock School District
North Little Rock, Arkansas
01.2022 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes
- Oversee students in the classroom and common areas to monitor, enforce rules, and support lead teachers
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency
- Reported on student progress, behavior, and social skills to parents
- Relieved classroom teacher during breaks and maintained order and structure in classroom
Substitute Teacher
Will sub
Littlerock, Arkansas
05.2018 - 12.2021
- Followed classroom plans left by the class teacher to continue student education and reinforce core concepts
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Uphold classroom routines to support student environments and maintain consistent schedules
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance
- Kept accurate and current attendance records and assignment sheets to maintain file compliance
- Maintained day-to-day classroom management and discipline to promote learning initiatives
Retrofit Installer
Retro Tech, Home Energy Rx
Littlerock, Arkansas
10.2017 - 02.2018
- Install energy efficient upgrades in single-family homes and multi-family properties Services include but not limited to: attic or wall insulation, air sealing, duct sealing and repair, window and door replacements
- Operated tools, equipment, and machinery according to safety standards
- Installed complete systems at new residential and business construction sites
- Laid out materials and system components to prepare for installation
- Used appropriate PPE to reduce risks when working with electrical and communications systems
- Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Enhanced customer satisfaction by providing timely and accurate installations.
Roadside Assistance Technician
Natomas Towing
Sacramento, CA
12.2016 - 05.2017
- Enhanced customer satisfaction by promptly responding to roadside assistance requests and providing timely solutions.
- Improved customer trust in the company by demonstrating professionalism and expertise in handling diverse automotive problems.
- Conducted thorough assessments of vehicle issues, ensuring accurate diagnosis before performing repairs or initiating tow services.
- Lifting and carrying equipment weighting up to 75 pounds
- Installing batteries when the vehicle needs one
- Exposer to noise from traffic and two way roads
- Tire changes, lockout services, fuel delivery and quick mechanical fixes to get the vehicle on the go
- Increased company reputation by consistently receiving positive feedback from customers for exceptional service.
Junior Technician
Elite Line Services
10.2012 - 08.2016
- Handled multiple tasks simultaneously while maintaining attention to detail, contributing to timely project completions.
- Assisted senior technicians in complex installations, resulting in efficient project completion.
- Conducted daily network backup operations to improve business continuity
- Supported team members in resolving challenging technical problems, fostering an atmosphere of collaboration and knowledgesharing.
- To achieve optimal labor efficiency and the coordination of bag room activities BHS operations at optimal sort accuracy for safe and secure bag processing prior to its delivery
- Responsiveness to bag jams, alarms, control room monitoring and encoding
- Assisted help desk customers by troubleshooting computer-related issues such as virus removal, password resets, email setup and software installs
- Maintenance responsibility of many miles of conveyor systems that is inclusive of all major BHS manufacturers in the airport industry
Rental Agent
Enterprise Holdings
Littlerock, Arkansas
10.2014 - 01.2015
- Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Kept up-to-date rental records and customer information in company systems to track client interests and preferences
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly
- Managed multiple tasks in high-volume environment
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
- Provides superior, friendly, efficient service during all aspects of the rental car assignment process Prepare all rental documents accurately and completely
- Skilled at working independently and collaboratively in a team environment
Passenger Service Agent
Air Wisconsin
Littlerock, Arkansas
03.2012 - 08.2012
- Demonstrated adaptability by adjusting quickly to changes in flight schedules or gate assignments.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues
- Checked in luggage and confirmed all carry-on items met federal guidelines
- Announced flight status updates and information about gate changes over PA system
- Tagged baggage and routed to appropriate location for loading and screening
- Oversaw ticketing, gate and ramp services
- Collaborated with airline personnel to facilitate seamless coordination between departments.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
Voluntary Worker
AmeriCorps Vista
Littlerock, Arkansas
06.2011 - 07.2011
- Led groups of children safely through a variety of camp activities
- Enhanced community engagement by organizing and participating in outreach programs.
- Created fun and educational activities for campers
- Assisted with special events and programs.
- Created and maintained a pleasant atmosphere to help campers feel comfortable and secure
- Coordinated water sports, arts and crafts and performing arts activities for campers
- Communicated with parents on child activities and behavior
- Assisted in conducting math, science and literacy sessions for school age children grades K-5th Engaged children in fun and educational activities to ensure that they don't fall behind in the learning process while out for their summer break
Education
BBA - Business Administration
Philander Smith College
Little Rock, AR 05.2011 - 05.2011
Skills
- Microsoft Office
- Leadership/Management
- Communication and Interpersonal Skills
- First Aid and CPR Certified
- Teaching
- Equipment Safety
- Mechanical
- Belt Conveyors
- Maintenance and repairs
- Problem-solving
- Educational assistance
- Behavior management
- Installation and repair
- Mechanical Knowledge
- Repair services
- Customer Service
Timeline
Paraprofessional
North Little Rock School District
01.2022 - Current
Substitute Teacher
Will sub
05.2018 - 12.2021
Retrofit Installer
Retro Tech, Home Energy Rx
10.2017 - 02.2018
Roadside Assistance Technician
Natomas Towing
12.2016 - 05.2017
Rental Agent
Enterprise Holdings
10.2014 - 01.2015
Junior Technician
Elite Line Services
10.2012 - 08.2016
Passenger Service Agent
Air Wisconsin
03.2012 - 08.2012
Voluntary Worker
AmeriCorps Vista
06.2011 - 07.2011
BBA - Business Administration
Philander Smith College
05.2011 - 05.2011
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