Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zachary Pouncey

Mountainburg

Summary

Experienced in administration, accounts payable, bookkeeping, and credentialing, this college-educated individual brings a diverse skill set to the table. Strong background in customer service. Seeking opportunities to contribute expertise to a growing company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Credentialing Specialists

Catalyst Billing Solutions
05.2022 - 03.2025
  • Manage payor credentialing, ensuring compliance with all insurance requirements
  • Facilitate timely application and renewal of medical licenses for healthcare professionals
  • Coordinate daily with team lead to streamline credentialing processes and resolve issues
  • Utilize strong organizational skills to maintain accurate records and documentation
  • Enhance team collaboration, leading to improved efficiency and reduced processing times

Administrative Assistant

Catalyst Billing Solutions
11.2021 - 03.2025
  • Coordinated projects, enhancing efficiency and collaboration
  • Assisted staff, fostering a supportive work environment
  • Implemented new methods, improving operational processes
  • Communicated with the director, ensuring alignment with goals

Accounts Payable Specialist

Catalyst Billing Solutions
03.2022 - 03.2025
  • Manage daily ledger and QuickBooks entries, ensuring accuracy and efficiency in financial records
  • Managed vendor relationships, negotiated payment terms, and resolved discrepancies promptly
  • Introduced automation tools, significantly improving efficiency and reducing manual errors
  • Conducted thorough audits of financial records, ensuring compliance with accounting standards and internal policies
  • Identified and rectified discrepancies, maintaining data integrity

Front Desk Team Lead

Fort Smith Athletic Club
07.2021 - 01.2022
  • Led front desk operations, optimising customer service protocols and fostering team cohesion
  • Implemented efficient scheduling system, boosting staff productivity
  • Streamlined check-in processes, reducing wait times and enhancing member satisfaction
  • Developed targeted retention strategies, contributing to increased membership renewals
  • Coordinated with fitness instructors to align class schedules with member preferences
  • Facilitated seamless communication between departments, improving overall club operations

Education

Associates of Science - Business Administration

Colorado Technical University
Colorado Springs
02.2022

Skills

  • Project Management
  • Team Leadership
  • Time Management
  • Problem Solving
  • Customer Service
  • Data Analysis

Certification

Notary Public

Timeline

Credentialing Specialists

Catalyst Billing Solutions
05.2022 - 03.2025

Accounts Payable Specialist

Catalyst Billing Solutions
03.2022 - 03.2025

Administrative Assistant

Catalyst Billing Solutions
11.2021 - 03.2025

Front Desk Team Lead

Fort Smith Athletic Club
07.2021 - 01.2022

Associates of Science - Business Administration

Colorado Technical University

Notary Public

Zachary Pouncey