HEATH CORNING
CAVE SPRINGS
Summary
Highly motivated and competitive sales professional with very high analytical skills as well as the ability to network and communicate effectively to procure and maintain long lasting working relationships. I have a track record of performance that exceeds the industry norms in every position I have ever held. I'm well versed in automotive banking practices and customer engagement strategies offering vast knowledge of banking regulations and compliance procedures. Dedicated to maintaining professionalism and integrity.
Overview
23
23
years of professional experience
Work History
Used Car General Sales Manager
MCLARTY DANIEL NISSAN
07.2021 - Current
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans and matching consumers with participating banks that meet their needs.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Explained very technical financial information to applicants in easy to understand language.
- Compiled closing packages for drafting and presentation accuracy.
- Increase store gross profit by explaining and selling benefits of ancillary products relatable to individual automotive loans.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in a fast-paced and high intensity environment.
- Worked with banks to achieve the fastest funding times available and cleaning up any and all CIT issues.
- Maintained performance and gross profit at or above the top 5% of colleagues in the field of automotive finance.
Automotive Finance Manager
NUNNALLY CHEVROLET
07.2019 - 07.2021
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans and matching consumers with participating banks that meet their needs.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Explained very technical financial information to applicants in easy to understand language.
- Compiled closing packages for drafting and presentation accuracy.
- Increase store gross profit by explaining and selling benefits of ancillary products relatable to individual automotive loans.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in a fast-paced and high intensity environment.
- Worked with banks to achieve the fastest funding times available and cleaning up any and all CIT issues.
- Maintained performance and gross profit at or above the top 3% of colleagues in the field of automotive finance.
Automotive Finance Manager
MCLARTY DANIEL BUICK GMC
07.2017 - 07.2019
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans and matching consumers with participating banks that meet their needs.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Explained very technical financial information to applicants in easy to understand language.
- Compiled closing packages for drafting and presentation accuracy.
- Increase store gross profit by explaining and selling benefits of ancillary products relatable to individual automotive loans.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in a fast-paced and high intensity environment.
- Worked with banks to achieve the fastest funding times available and cleaning up any and all CIT issues.
- Maintained performance and gross profit at or above the top 5% of colleagues in the field of automotive finance.
Commodities Broker
SCHMIEDING PRODUCE
04.2008 - 09.2015
- Negotiated with suppliers to attain lowest total cost for purchased commodities.
- Led projects designed to change paradigm of current purchasing process.
- Placed purchase orders and followed through on expedited orders.
- Established and secured supply system to maintain uninterrupted supply of materials.
- Collaborated with clients to maintain long lasting relationships and provide customers with thorough support and guidance.
- Identified customer financial service needs to prepare proposals and sell services.
- Gathered customer information and maintained in CRM database.
- Conducted research to answer questions and handle issues using multiple systems and resources.
- Drove sales by following up with leads and new customers through outbound calls, e-mails, and in person meetings.
- Arranged sales between buyers and sellers, acting as representative for each party.
- Educated and worked with clients on ROI terms to find accurate solutions.
- Read financial publications to remain informed about trends affecting market conditions.
- Documented customer interactions and relationships using CRM systems.
- Started without a book of business and built year over year business resulting in over $1 million gross profit per year.
Sales, Sales Mgr, Fin Mgr, Finance Director, GSM
Fayetteville Auto Park
05.2003 - 04.2008
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB, Reynolds and Reynolds and other resources to drive new and used car sales.
- Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Organized promotional events and interacted with community to increase sales volume.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
Store Manager
Rent A Center Retail Store
08.2000 - 04.2003
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Resolved customer service issues promptly.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Optimized store displays and appearance via strategic merchandising.
- Submitted reports to senior management to aid in business decision-making and planning.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Was one of the youngest store managers in the nation.
- Was voted into the Manager's Advisory Council which consisted of only 8 store managers out of over 2700 stores nationwide at the time.
Education
MBA - Business Eco With An Emphasis in Computer Science
Hendrix College
Conway, ARNo Degree - Pre-Med / Business Economics
University of Arkansas
Fayetteville, ARMaster Business Management Course - Business Management
Kellogg School of Management
Evanston, IL09.2005
High School Diploma -
St Joseph High School
Conway, AR05.1996
Skills
- Business Relationship Management
- Referral Network Development
- Financial Statements
- Employee Training Oversight
- Social Perceptiveness
- Prioritizing and Planning
- Business Correspondence
- Adaptable to Changing Conditions
- Advertising Campaigns
- Strategic Business Initiatives
- Customer Trend Analysis
- Strong negotiating and closing skills
Timeline
Used Car General Sales Manager
MCLARTY DANIEL NISSAN
07.2021 - Current
Automotive Finance Manager
NUNNALLY CHEVROLET
07.2019 - 07.2021
Automotive Finance Manager
MCLARTY DANIEL BUICK GMC
07.2017 - 07.2019
Commodities Broker
SCHMIEDING PRODUCE
04.2008 - 09.2015
Sales, Sales Mgr, Fin Mgr, Finance Director, GSM
Fayetteville Auto Park
05.2003 - 04.2008
Store Manager
Rent A Center Retail Store
08.2000 - 04.2003
MBA - Business Eco With An Emphasis in Computer Science
Hendrix College
No Degree - Pre-Med / Business Economics
University of Arkansas
Master Business Management Course - Business Management
Kellogg School of Management
High School Diploma -
St Joseph High School
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