Jerri Pennington
Benton
Summary
Compassionate RN with extensive experience at Arkansas Hospice, skilled in medication administration and patient education. Proven track record of enhancing patient satisfaction through effective communication and empathy. Adept at developing individualized care plans, resulting in improved health outcomes and reduced hospital readmissions. Strong clinical judgment and commitment to quality improvement.
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
32
32
years of professional experience
1
1
Certification
Work History
RN
Arkansas Hospice
10.2010 - 04.2025
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Administered medications and treatments as prescribed by physicians.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
RN
Odyssey HOSPICE
07.2008 - 10.2010
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Monitored patient reactions to drugs and carefully documented findings.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Administered medications and treatments as prescribed by physicians.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Recorded details regarding therapies to keep patient charts updated.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
RN - Labor and Delivery
UAMS Hospital
05.2007 - 06.2008
- Delivered culturally sensitive care to diverse patient populations while respecting unique beliefs surrounding childbirth customs or traditions.
- Participated in ongoing professional development opportunities to stay current on best practices in the field of obstetrics nursing.
- Reduced complications during labor and delivery by closely monitoring patients'' vital signs, progress, and comfort levels.
- Facilitated open communication with expectant parents to address concerns, educate on birth plans, and provide emotional support throughout pregnancy and childbirth.
- Improved patient outcomes by utilizing evidence-based practices in labor and delivery nursing care.
- Anticipated potential complications during labor by closely observing fetal heart rate patterns, maternal contractions, and other relevant data.
- Managed high-pressure situations, such as emergency deliveries or complications during labor, with professionalism and composure.
- Assessed pain levels continuously allowing timely interventions that maintained overall mother''s comfort during labor ensuring a more positive experience for her child''s birth.
- Collaborated with multidisciplinary teams for optimal patient care, ensuring smooth communication between physicians, midwives, and other healthcare professionals.
- Assisted in cesarean sections and high-risk deliveries, maintaining a calm demeanor under pressure to support patients through challenging situations.
- Ensured adherence to all hospital protocols when administering medications for pain relief, induction of labor, or other necessary interventions.
- Developed strong rapport between patient families by being attentive listener providing emotional support throughout pregnancy until discharge from hospital setting.
- Enhanced patient satisfaction by providing compassionate, individualized care to mothers and newborns during the labor and childbirth process.
- Worked closely with doctors and midwives in coaching pregnant women through childbirth and post-natal recovery.
- Conducted comprehensive physical assessments and assisted with pain management.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Assisted physician during delivery, examination and surgical procedures by anticipating needs, encouraging patient, and attending to baby after birth.
- Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
- Managed epidural analgesia infusions and monitored vital signs during labor and delivery.
- Aided with induction of labor for women suffering from complications such as preeclampsia.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administering medications and IV therapies.
- Educated family members and caregivers on patient care instructions.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
Home Health Nurse Case Manager
CHI
08.2005 - 05.2007
- Increased patient satisfaction by providing compassionate care and fostering strong relationships with patients and their families.
- Streamlined documentation processes to maintain accurate records of patient progress, treatments, and goals achieved.
- Led educational sessions for community groups about home health resources available to seniors.
- Implemented evidence-based practice guidelines to improve the quality of patient care provided.
Outpatient Surgery Registered Nurse
Georgetown Hospital
06.2004 - 07.2005
- Consistently adhered to established protocols for medication administration, infection control measures, and emergency response situations during surgery.
- Educated patients on post-surgical self-care techniques to facilitate successful recoveries at home without complications.
- Improved overall patient satisfaction by consistently delivering high-quality care and fostering strong relationships with patients and their families.
- Provided one-on-one education to patients on pain management techniques, promoting comfort and reducing the need for excessive medication use postoperatively.
- Demonstrated excellent time management skills while coordinating multiple responsibilities including admissions, discharges, and ongoing patient care.
- Developed strong rapport with surgeons through effective communication skills and demonstration of clinical competence during procedures.
- Collaborated with the interdisciplinary team to develop individualized patient care plans, ensuring optimal outcomes.
- Provided compassionate preoperative care by addressing patient concerns and thoroughly explaining each step of the surgical process.
Labor and Delivery Registered Nurse
Baptist Medical Center
08.2002 - 03.2004
- Exhibited strong critical thinking skills in responding to emergencies such as postpartum hemorrhage or neonatal resuscitation, collaborating with the healthcare team to provide prompt interventions and stabilize patients'' conditions.
- Supported physicians in both planned and emergency Cesarean section procedures.
- Assisted physicians in performing various procedures such as epidurals, cesarean sections, vacuum-assisted deliveries, and forceps deliveries for optimal patient outcomes.
- Managed high-risk pregnancies effectively by collaborating with specialized healthcare teams to develop tailored care plans for each patient''s unique needs.
Home Health Registered Nurse Case Manager
DALLAS COUNTY HOME HEALTH
08.1993 - 08.2002
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Took samples to complete diagnostic and routine assessment tests.
- Reduced hospital readmissions by providing thorough patient education and comprehensive discharge planning.
- Improved patient outcomes by implementing personalized care plans and closely monitoring progress.
Education
Bachelor of Science - NURSING
Henderson State University
Arkadelphia, AR05-1993
Skills
- Basic life support
- Clinical judgment
- Compassion and empathy
- Discharge planning
- Quality improvement
- Geriatric care
- Community health
- Medication and IV administration
- Direct patient care
- Patient assessment
- Team coordination
- Patient education and counseling
- Medication administration
- Strong clinical judgment
- Patient monitoring
- Patient care
- Physical assessments
- Staff supervision
- Infection control measures
- Licensed RN
- Care plan development
- Care planning
- Patient management
- Professional bedside manner
- Patient evaluation
- Complex Problem-solving
- HIPAA education
- Patient and family advocacy
- Wound care
- Emotional awareness
- Family education
- Chronic disease management
- Patient care planning
- Vaccine administration
- Hospice care
- Tracheostomy care
- Home care
Accomplishments
- Vitals Testing - Measured an average of 30 patients' weight, height, body temperature, pulse rate and blood pressure daily.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
- Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
- Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
- Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
- Patient Care - Delivered compassionate care that exceeded hospital requirements.Successfully provided quality care to [number of] patients in [type of] environment.
- Clinical Skills - Monitored patients' respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
- Perinatal Care - Assisted physicians in focus studies in prenatal care.Performed basic physical assessments of newborns and infants.
- Documentation - Ensured charting accuracy through precise documentation.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
Certification
- I have taken many classes from wound care to iv medication admin. Also Labor and delivery classes. I have studied the hospice certifaction but not taken the class. Death cert classes . Mental health classes and emotional support classes
Languages
English
Full Professional
Timeline
RN
Arkansas Hospice
10.2010 - 04.2025
RN
Odyssey HOSPICE
07.2008 - 10.2010
RN - Labor and Delivery
UAMS Hospital
05.2007 - 06.2008
Home Health Nurse Case Manager
CHI
08.2005 - 05.2007
Outpatient Surgery Registered Nurse
Georgetown Hospital
06.2004 - 07.2005
Labor and Delivery Registered Nurse
Baptist Medical Center
08.2002 - 03.2004
Home Health Registered Nurse Case Manager
DALLAS COUNTY HOME HEALTH
08.1993 - 08.2002
Bachelor of Science - NURSING
Henderson State University
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