Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiaira Williams

Mabelvale

Summary

Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 4 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.

Service-oriented and resourceful with in-depth clinical skills and assessment training. Support patient personal care and hygiene needs with diligent assistance. Organized in keeping supplies stocked and equipment sterilized for use.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

8
8
years of professional experience

Work History

Patient Care Technician

CHI St. Vincent Infirmary
05.2023 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Transported patients between rooms and appointments or testing locations.
  • Delivered high-quality care to patients in hospital facility.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Mental Health Pct/ Phlebotomist

Woodland Research Group
07.2022 - 03.2023
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Packaged and shipped specimens to central lab daily.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Performed laboratory tests to assist physicians in diagnosis.

Pharmacy Tech

Walgreens
02.2022 - 10.2022
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Collected co-payments or full payments from customers.
  • Counted, measured, and compounded medications following standard procedures.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Phlebotomist

Exact Laboratory
06.2020 - 06.2022
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Addressed questions and concerns to educate patients on collection process and procedures.

Phlebotomist ll

Baptist Health
06.2019 - 12.2021
  • Verified patients' identification for proper sample collection.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Provided guidance and support to laboratory personnel.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Reviewed and processed requisitions for laboratory tests.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Verified proper storage and transportation of specimens to laboratories.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Developed and implemented strategies to improve phlebotomy processes.

Finance

West Central Community center
11.2017 - 06.2019
  • Oversaw finance personnel in preparing tax returns, providing documentation and reconciling accounts.
  • Applied logic and problem-solving to solve complex finance business problems.
  • Strengthened customer relations by providing in-depth and personalized finance support.
  • Worked with bank finance and completion guarantors to achieve funding goals.
  • Performed month-end reconciliation and developed reporting metrics in coordination with corporate finance executives.
  • Led strategic planning and development of benefit plan design and budget in partnership with finance and legal teams.
  • Delivered monthly reviews to finance leadership to explain performance.
  • Worked directly with clients to provide financial counseling and education using individualized counseling model and personal finance course.
  • Maintained consistent electronic files and documentation for corporate actions, supporting finance tracking and long-term budget management.
  • Worked with corporate finance departments to prepare quarterly and annual schedules.
  • Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
  • Managed finance office processes and flow of contracts.

Education

Some College -

University of Arkansas At Little Rock
Little Rock

High School -

Wilbur D Mills High School
Little Rock, AR
01.2017

Skills

  • Sterilization techniques
  • Bed preparation
  • Vital signs monitoring
  • ADL support
  • Infection prevention
  • Restocking supplies
  • Healthy meal preparation
  • Patient hygiene management
  • Basic nursing care
  • Patient education
  • CPR certification
  • Patient assistance
  • Catheter care
  • Vitals documentation
  • Professional bedside manner
  • Blood glucose monitoring
  • Patient positioning
  • Qualified in patient transport
  • Emergency response
  • Information protection
  • Specimen collection
  • End-of-life care
  • Compassionate care
  • Emotional support
  • Clinical training
  • Medical laboratory procedures
  • Data collection
  • Patient observation
  • Wound care
  • Medical equipment operation
  • Safety protocols

Timeline

Patient Care Technician

CHI St. Vincent Infirmary
05.2023 - Current

Mental Health Pct/ Phlebotomist

Woodland Research Group
07.2022 - 03.2023

Pharmacy Tech

Walgreens
02.2022 - 10.2022

Phlebotomist

Exact Laboratory
06.2020 - 06.2022

Phlebotomist ll

Baptist Health
06.2019 - 12.2021

Finance

West Central Community center
11.2017 - 06.2019

Some College -

University of Arkansas At Little Rock

High School -

Wilbur D Mills High School
Tiaira Williams