Owen Robnett
Walgreens
Bella Vista,AR
2
years of professional experience
Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.
Work History
Customer Service Associate
1 Year 9 Months- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining inventory accuracy through regular stock checks and updates.
- Processed transactions efficiently using point-of-sale systems, ensuring smooth checkout experiences.
- Handled customer complaints effectively, implementing solutions that improved retention rates.
- Monitored store cleanliness and organization, contributing to a welcoming shopping environment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Assisted customers in navigating company's products and services, enhancing their overall experience.
Education
High School Diploma
Skills
Customer service
Client assistance
Complaint handling
Problem resolution
Transaction processing
Composed under pressure
Customer engagement
Stock management
Policies and procedures adherence
Computer skills
Quality control
Team collaboration
Inventory management
Hospitality and accommodation
High School Medical Cords
Acquired through completing three medical courses in a medical career path throughout High School. Completed classes include: Foundations of Healthcare, Medical Terminology, and Anatomy & Physiology.
Timeline
Customer Service Associate
Walgreens
05.2024 - 02.2026Read More
Bentonville High School
High School Diploma
Read More